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WHO WE ARE AND WHAT WE DO?

iCare is an outsourced contact centre company owned and mancentery professionals who possess numerous years of experience in delivering intelligent customer contact solutions. iCare is a world-class multilingual call center specializing in inbound and outbound call center services and solutions providing inbound services to the UK leading Minicab/Taxi companies. We are also providing IT Solutions & Web Developing services including all the Marketing things. Our ability to be flexible and scalable is critical to our customers' success. We work with you to provide the call center services and solutions that best fit your business model. Our inbound customer service and support solutions expand our customers' brands after-hours, on weekends, and during seasonal peak periods, without incurring training or benefits costs on additional staff for short time periods. Our multilingual agents are available 24/7/365. iCare takes on select inbound campaigns, typically Minicabs/Taxi Companies, using professional agents for Operating & Dispatching. As a successful call center backed by a social mission, iCare operates contact center services for a diverse customer base including commercial businesses and the Federal government. We also believe that our future is connected to our client's satisfaction and success. Our portfolio reflects our success in many industries. We believe in working with the multicultural society around the globe. Our craftsmanship and professional leadership skills stand us on the first row of landmark business.

OUR SERVICES

iCare provide numbers of State of the Art and Professional Services for the valuable clients. The scope of services are categorized in different heads which are described as under:

Customer Care Services

Client satisfaction is the number one priority at iCare. We understand that the key toward outstanding customer service is active listening. We believe in delivering exemplary customer service through not just meeting, but exceeding the expectations set by the client. Having partnered with some of the largest corporate giants, Touchstone maintains its brand of top-notch customer service in a highly competitive market.

IT Related Services

At iCare, we pride ourselves in keeping up with the world's ever-evolving technology. By developing websites and mobile applications, we fulfill the IT-based needs of companies and individuals. We are specialized in Minicab/Taxi Website & App development.

Training & Consultancy

We have professionally trained operator for a call center of any kind. We provide training for each employee. We have a special team for training purpose & all of our staff is well trained for any of th operating systems.

Recent Works

Buraq Airport Transfers

Royal Minicabs

OUR CLIENTS

OUR TEAM

CONTACT US

UK OFFICE

129 Boundary Road, Woking, Surrey, United Kingdom, GU21 5BT

PAKISTAN OFFICE

117, S-8 QJ Heights, Safari Phase-I, Bahria Town, Islamabad

Email Us At

info@icarecs.co.uk

Call Us At

UK Phone: (014) 8385 0954
020 3137 2767


PAK Phone: (051) 8445784
PAK Mobile: (0092) 307 5066930